About Company & Position
Kira Creativa is a business consulting agency that focuses on helping businesses develop innovative business strategies and solutions. We have a team of experienced and dedicated professionals who are committed to helping our clients achieve their business goals.
Kira Creativa is seeking a passionate CRM Specialist to join our growing team. As a CRM Specialist, you will be responsible for managing and improving our CRM system, as well as assisting our sales and marketing teams in achieving their targets.
Job description & requirements
Manage and maintain Kira Creativa's CRM system
Analyze CRM data to identify trends and opportunities
Develop and implement CRM strategies to improve customer conversion and retention
Collaborate with the sales and marketing teams to generate leads and increase sales
Provide training and support to the team on the CRM system
Stay up-to-date with the latest CRM trends and technologies
Minimum of 2 years of experience in customer service/CRM
Reliable ability to use Microsoft Excel or other spreadsheet software
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Live in Padang
Passion for helping businesses grow
Competitive salary and benefits package
Opportunity to work for a fast-growing company
Opportunities to learn and develop new skills
Work with a professional and passionate team
If you are interested in this position, please send your resume and cover letter to adiya@kiracreativa.com with the subject "CRM Specialist - [Your Name]".